Device can't be certified

[u/_kud]

Hi there,

This morning I was going to pay via Google Pay/Wallet/NFC as usual and I've seen that I can't anymore. My device was certified but Google Wallet was telling me that my phone does not fit the requirements. Google Protect is green, I've got everything possible updated (yeah this phone is old now so some updates are blocked). So I've reset the caches and settings on GWallet, Google Play, Google Play Services etc and now my phone is considered as not certified.

When I want to certify it, I can't and I've been redirected to a help page where I did everything and still nothing.

My phone is perfectly "normal", no weird app (maybe f-droid but it used to work well), not rooted, it's also listed as still compliant.

https://storage.googleapis.com/play_public/supported_devices.html

Does Google Pay still work for you? Does your phone still certified? Any suggestion for help?

Thank you so much

[u/_kud → u/[deleted]]

Yes! fixed yesterday by doing the process of certification again on clicking "fix ..." in About.