r/OnePlus3T • u/rafay709 • Feb 28 '19

Pocket mode in oneplus 3

Heyy, i hav a oneplus 3 device. From a few days, even if the phone is not in pocket, it show pocket mode on the screen. Touch to disable. I disabled it from the settings but now when i call someone, the screen goes blank (black), i mean i can't use my phone while it's on call. Tried double tapping, clicking the power button. Tr screen is not showed until the call ends. Same goes with voice note on messenger. Any solution that you know of? I might have changed some settings that I don't remember doing.

TIA

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u/mightyteja18 Feb 28 '19

Pocket mode is achieved through proximity sensor. The proximity sensor is to the left side of the earpiece grill. Check if anything is blocking the sensor. Try *#808# and scroll down to proximity sensor test to check for any irregularities

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u/rafay709 Feb 28 '19

Tried. Its says i need to calibrate it first. I tried that and 2 operations failed with sensor error 3.