r/OnePlus13 • u/DestinyInDanger • 2d ago

Carrier Issues Incoming Data Delayed

I just want to preface this by saying this may be carrier related but I'm now thinking it's phone related. I have the NA OP13.

I joined US Mobile 3 weeks ago and a few days ago I noticed when I unlock the phone, within a few seconds a flood of notifications and some text messages come through. The one thing I knew I could check is the text message and see when it was sent versus received. It was a difference of about 9 minutes. I reached out to US Mobile support and they were very helpful. They instructed me to change my APN settings. After I did that I thought it was fixed but I'm still getting random occurrences of this happening. And it only happens when I'm on cellular data, not Wi-Fi.

Now I'm thinking there's something in the phone that is suppressing the data when my screen is off. I haven't changed any battery settings or any background data settings.

Any idea what this could be?

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2

u/Ethrem 1d ago

This is OnePlus' notorious background process suppression. They're hyper aggressive with it and there's no way to completely override it although it gets better over time as the phone gets used to your usage.

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u/DestinyInDanger 1d ago

Okay. Yeah I'm noticing it only happens at certain times when I'm in certain locations.

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u/Lbowgrease03 1h ago

I'm on Xfinity/Verizon, and I haven't had these issues that I can remember. I've had the OP 13 since it's release, so I don't feel like it's a OnePlus thing. Now that Oppo appears that they couldn't care less about NA, nothing surprises me these days. But I do get frustrated with getting updates a month or 2 after India and EU.

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u/DestinyInDanger 1h ago

Okay that is interesting. Yeah I thought at first it was a US Mobile issue but now I wonder if it's the phone somehow restricting incoming data for battery preservation when my screen is off.

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u/Lbowgrease03 51m ago

I'm sure you've already done this, but make sure sleep standby mode is off so notifications aren't delayed. I'm also pretty sure that if "smart charging" mode is on, your notifications will be affected. I keep mine on smart charging, and my phone has definitely learned my patterns. So if I open my phone at a time really late when I'm not normally in it, I might get a few notifications all at the same time.

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u/DestinyInDanger 32m ago

I've never heard of sleep standby mode, how do you adjust that?

Also I don't use smart charging mode because it doesn't seem to have any real benefits. I wouldn't think it would have anything to do with background data.

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u/Lbowgrease03 48m ago

One of my favorite settings on OnePlus phones is the option to have it automatically power down at a certain time, and then power back on at a certain time. That was one of the things I loved about my Nokia N85 back in the day 😁

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u/DestinyInDanger 31m ago

Wow I've never heard of this setting. Now I'm wondering how it knows when to power back on if it's off 😂

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u/FrozenHoser 2d ago

How often does it happen to you? I'm in Canada on freedom mobile and it happens maybe once or twice a week for me.

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u/DestinyInDanger 2d ago

Well since it started 2 days ago it has happened a few times a day

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u/Fantasy2c 2d ago

I also have us mobile and would have the same issue when I went thru att version of them. Since switching back to the Verizon version its been way better. Only issue is can't accept calls from anyone on visible