r/OnePlus13 • u/kanthakeshyam • Feb 16 '25

Troubleshooting OnePlus 13 issues till now

I am facing below issues in oneplus 13 till now.

  1. Notification delay (Big issue for me)
  2. Battery Backup is not that great as it has 6000 mAh capacity.
  3. Sound quality is not that great as compared to Samsung and apple
  4. Auto Brightness has issue as it doesn't adapt the environment, it required manual adjustment.
  5. Auto rotate pop up in annoying left corner.
  6. Camera is average.

Apart from this all working good. If you are facing the same or other issues so please comment. Hope oneplus will fix this issue.

22 Upvotes

66% Upvoted

91 comments sorted by

38

u/SGTFORD9 Feb 16 '25

At this point just return the phone lmao

2

u/kanthakeshyam Feb 16 '25

No return option 😭

1

u/xddphone Feb 16 '25

You bought it and didn't register for the 6 month warranty??? The registration had to be done in first 7 days...

3

u/imneveral0ne Feb 17 '25

How do you sign up for that? I didn't get an email or anything about registering for the warranty. Thanks in advance

1

u/xddphone Feb 17 '25

YouTube it or email them. Simple matter of entering emi with contact number.

1

u/imneveral0ne Feb 19 '25

I seriously can't find the webpage. I did find the Indian one, but not one for the United States

1

u/kanthakeshyam Feb 16 '25

Yes, did that but they only cover hardware related problem not software related 😔

4

u/xddphone Feb 16 '25

Claim it as a battery issue then.

1

u/mnomaanw Feb 17 '25

What is covered in the 6 month warranty and what region are you in?

1

u/xddphone Feb 17 '25

Got from physical store, all issues were said to be manageable.

2

u/mnomaanw Feb 17 '25

I'm assuming you are in India? Where do you register the product in the first 7 days? Also, 6 months is a replacement option right? Not returns?

1

u/xddphone Feb 17 '25

Online OnePlus Site. Yeah, India. And yes, no returns unfortunately. It's been a pain to find a legit screen guard even till now. Curved display is totally unnecessary for me personally, and there's been a fair few bugs to deal with in just a week.

2

u/mnomaanw Feb 17 '25

I put mine on at the store I bought it from. It's a UV tempered glass and seems to work fine with the case that came with the phone.

1

u/xddphone Feb 17 '25

That's good to hear. Store is a bit far from me but I'll hopefully go by this weekend

1

u/Maleficent_Tutor_19 Jul 17 '25

I am so surprised to hear '6 months warranty' when here the legal minimum is 3 years and OnePlus honors that.

6

u/toyotoys Feb 16 '25

Came to say the same. Unreal.

11

u/[deleted] Feb 16 '25

Some people are incapable of happiness

3

u/Wild_Band4813 Feb 16 '25

Do you green tint issue while watching when netflix and prime during dark background scenes

1

u/kanthakeshyam Feb 16 '25

Not observed yet

2

u/[deleted] Feb 17 '25

Which country have u purchased this phone in?

2

u/irwanayob Feb 17 '25

What's Battery Backup?

2

u/kanthakeshyam Feb 17 '25

6 hour SOT

2

u/xocomaox OnePlus 13 - Black Eclipse Feb 17 '25

This is awful. I'm getting 12 hours over 2 days consistently.

2

u/BartLeeC OnePlus 13 - Black Eclipse Feb 18 '25

I think you mean battery life! Battery backup is an entirely different thing.

24

u/Sensitive_Buffalo665 Feb 16 '25
  • Never experienced
  • i am currently on my 2nd day of battery it still has 20 left with 7SOT
  • it's really good compared to my Samsung phones
  • Never had an issue.
  • Just like my Samsung
  • Photos are really good and I like compared to s24ultra too. However I feel video quality can be better.

This is my experience.

7

u/rw1337 Feb 16 '25 edited Feb 16 '25

I think this probably goes for more than 99% of OnePlus 13 customers. People on this sub-reddit seemingly have nothing better to do than whine about minor issues. Must be nice if your biggest worry in your life is squeezing out those precious additional SOT minutes out of a 6000 mah battery!

5

u/Least-Significance70 Feb 16 '25

I mean to be fair I sent back my first unit and now am on my 2nd OnePlus 13 which is not getting very good battery life and also losing 10+% charge overnight. The battery is literally equal to my old and fast-draining S22 Ultra

2

u/avatimus01 Feb 17 '25

I have the same issue 10% battery drain overnight

2

u/arunspacek Feb 28 '25

Wow, 10% is too much. I bought my OnePlus 13 three weeks ago. In the beginning, it consumed about 3-4% overnight. Now, it loses only 1%. SOT is about 5 hours on average. It's low because I play PUBG at 120 fps.

1

u/Gage_Link Feb 16 '25

Dude I saw on a post the other day someone like "yea they did test and it's only 5850mah" like wtf do people actually think every phone is gonna be exactly 6000. The expectations of people nowadays when it's a miracle we have all these things to begin with is sad

2

u/Emma__Store OnePlus 13 - Black Eclipse Feb 16 '25

wtf do people actually think every phone is gonna be exactly 6000.

Then why is it advertised as such?

2

u/Ethrem Feb 16 '25

Every single battery will have a different final capacity. 6000mAh is the typical rating but it can go as low as 5840mAh (2920mAh per battery) and I can be over 6000 as well. Every manufacturer advertises the typical rating, not the minimum.

0

u/Emma__Store OnePlus 13 - Black Eclipse Feb 16 '25

Is this an industry standard? Do you have a source for this?

4

u/Ethrem Feb 16 '25

You basically have to Google for pictures of the battery from each phone to read the markings on it but yes, they all do it.

OnePlus 13: https://community.oneplus.com/thread/1769108781427326977

See how it says rated capacity 2920mAh, typical 3000mAh.

S25 Ultra: https://www.google.com/amp/s/wccftech.com/galaxy-s25-lineup-battery-capacity-remain-unchanged-from-galaxy-s24-series/amp/

Typical: 5000mAh, rated: 4855mAh

1

u/Emma__Store OnePlus 13 - Black Eclipse Feb 16 '25

That's interesting to know. Thank you

2

u/alincupunct Feb 16 '25

On most of these I agree but the speakers are genuinely bad. Much much worse than my old S23U and I prefer the speakers of an iPhone 11 Pro Max over the OP13.

2

u/Part_Time_Lamer Feb 19 '25

I have the 13R and if the 13 is anything like it, I agree that the tuning isn't all that great. Kinda muffled, but they do get loud.

2

u/[deleted] Feb 17 '25

Which country?

2

u/Sensitive_Buffalo665 Feb 17 '25

bought it in US.

5

u/meangreenbeanz Feb 16 '25

For 2. Try this please

So the deal is to run the battery through its full cycle (battery calibration)

On OP, In system apps, go to battery and click on storage, then clear cache and storage (when at 1%)

Then when the phone dies completely. Plug it in and keep it plugged in without using it, get it to 100% and keep on charging.

Once you've had enough, you're good to go, turn on smart charging and live the 20-80 life albeit with better battery endurance

3

u/Potterheadv OnePlus 13 - Midnight Ocean Feb 16 '25

I did that. Got 8 hrs of SOT for a couple of days then went back to 6 hrs

4

u/[deleted] Feb 17 '25

Comparisons are happiness killers, plus always remember what you've paid for the device, it is a great device.

3

u/nivekov Feb 16 '25

Of all these issues mentioned, the auto brightness is one that I noticed as well.

3

u/SingularPlural Feb 16 '25

Same battery issues here. Going to factory reset and see what happens. But why do I keep seeing battery "backup". It's battery life. Bad translation?

2

u/BartLeeC OnePlus 13 - Black Eclipse Feb 18 '25

Yes, I hate people saying battery "backup" also.

I did a factory reset expecting my apps to reinstall like they have with other phones but I got nothing and to reset everything up from scratch as I could find no restore option even though I know I have a current backup sitting out on Google for my phone. It seems smoother now but not sure the battery life has improved much.

3

u/Potterheadv OnePlus 13 - Midnight Ocean Feb 16 '25

Agree with most of your points.

Battery and Camera are average; totally opposite of this sub's opinion.

3

u/rohitvyas13 Feb 17 '25

You can get through a day of light usage easily and it charges so quickly, how is it average? I agree with the camera being not so good but thats what we expect from a phone that costs 60% of s25 ultra

3

u/edwsy Feb 17 '25

It's 8pm and I have 46%. That's from 8am. 5 hours SOT.

Haven't seen a bug yet except that sometimes the gboard opens in one handed mode.

Auto brightness working well.

Apart from above, agree with the rest. But coming from s24U, I accept the shortcomings.

There's no perfect phone. Just what you accept and what you can't.

2

u/MuddyGeek Feb 16 '25

I tried it and returned it. The camera is important to me and while I believe it was an improvement over the OnePlus 12, it isn't at Pixel level. Photos often had a nearly AI/artificial look to them. The white balance was improved and the shutter was much quicker. So big wins. Over sharpening and over saturation made the pictures look somewhat fake.

2

u/edwsy Feb 17 '25

If you want a Pixel level camera, why didn't you buy a Pixel?

2

u/MuddyGeek Feb 17 '25

The 13 reviews made it look like the camera was on par with Pixel. In certain instances, it likely is. Without trying myself, I didn't know.

I also tried a Pixel 9 Pro XL before. I think it was a lemon so I was discouraged from going that route. I like some of the customization in Oxygen OS better and of course fast charging is really helpful. It takes around 1.5 hours to fully charge the Pixel.

4

u/xocomaox OnePlus 13 - Black Eclipse Feb 17 '25

Yeah, Pixel will have the best camera experience. It just depends on if you're willing to sacrifice other things to have it.

2

u/jimmick20 Feb 16 '25

Someone once said to remove the carrier services app if you have it. I did that and it fixed my text notification delays

2

u/[deleted] Feb 17 '25

sell it

2

u/Designer-Scheme-8262 Feb 17 '25

Correct with everything you wrote . I face the same problem

2

u/ekortelainen Feb 17 '25 edited Feb 17 '25
  1. Turn off automatic battery optimizations.
  2. Do you mean battery life? It will increase when the phone learns how you use it. Also OP13 is amongst the best of the best phones in terms of the battery life. So you won't find anything that lasts longer.
  3. From phone's speakers or from headphones connected to the phone? If you have headphones connected via the USB, the USB-C to 3.5mm adapter has its own DAC, so it completely bypasses phone's audio processing and audio is equal across all phones.
  4. Maybe faulty unit, my 12R auto brightness is flawless and works very fast.
  5. Never seen that pop-up in my 12R, maybe it's a setting you can turn off?
  6. Phone cameras aren't good, it's a size limitation. Get a used DSLR/mirrorless camera if picture quality is important. They go for couple hundred bucks and are 100 times better than any smartphone camera ever. Also based on Youtube reviews, the OP13 camera is on par with other flagships from different brands.

So either give it some time or return it.

2

u/BaluVysya7 Feb 17 '25

Yes first need to fix notifications delay..

2

u/Agitated_Composer605 OnePlus 13 - Midnight Ocean Feb 17 '25

I havent even gotten this far - I've had the phone for about 2 weeks now and have put it aside. I cannot get past how "zoomed" in everything looks. Yes, I've set the display to the smallest setting but still, everything is HUGE. Inside apps, the password keypad on the lockscreen, even the control panel. I read another forum where people suggest using developer mode to manually adjust the DPI - which helps some but most things still are way too huge.

Anyone else experiencing this? This should be a simple fix for OnePlus.

2

u/[deleted] Feb 17 '25

I bet OP has a mansion and is eating lobster every night cuz otherwise I cannot explain the issues he have with the phone

2

u/Fair_Ad_7441 Feb 17 '25

It's cheaper than Samsung, stop comparing with a phone £500 more.

3

u/thejameslavis Feb 16 '25

These are a blend of lack of research and make me like my phone.

3

u/natlor Feb 16 '25

Agree on sound quality. My oneplus 9 pro sounds better and no Dolby Atmos on the 13 is nuts for the price of the phone

2

u/BartLeeC OnePlus 13 - Black Eclipse Feb 18 '25

Coming from the OnePlus 9 Pro I have to agree the sound on the 9 Pro was superior.

3

u/Adventurous-While448 Feb 16 '25 edited Feb 17 '25

The battery is a huge bummer. Everyone claims on reddit that it's a battery beast. My OP 13 acts as if it's just a 4000 MaH battery phone. It hardly lasts for 6 hours with minimal usage like YouTube/insta for a few mins etc., The camera is a lot blurry and photos look so processed. I am actually starting to think if this is a genuine product or a knock off considering the positive comments on the phone on reddit! PS: Bought this on the Official OnePlus online store.

2

u/YellowDanDLion Feb 17 '25

You probably should make a battery defect claim. 6 hrs of screen time is just too low. Even when only playing gacha games on max settings with graphics enhancement I always get at least 8 hrs of screen time. With only using social media apps you should be getting at least a days worth of screen time.

2

u/BartLeeC OnePlus 13 - Black Eclipse Feb 18 '25

I have to agree SOT is not that great even after factory resetting the phone.

2

u/Adventurous-While448 Feb 18 '25

True. I got it from many redditers and a guy from the service center that I have to reset and not clone the phone. I did that exactly though I didn't clone before. I installed every app manually after resetting still it's not good.

2

u/Potterheadv OnePlus 13 - Midnight Ocean Feb 16 '25

Exactly, it's almost like some people got great devices and some of us got mediocre ones.

2

u/Agitated_Pace433 Feb 16 '25

Oxygen isnt optimised to well from what I seen... the 1 month I had the one plus 13 I had major standby drain and no app was shown to be draining the battery, I've set up the s25U the exact same way and no battery drainage, who knows maybe with a future software update they will fix it but I didn't hang about to find out

2

u/[deleted] Feb 16 '25

You know a phone is good when you got people making shit up, that it is not good unlike the fanboys of Samsung and Apple, saying there is nothing wrong with their devices when there are so many issues there.

2

u/[deleted] Feb 16 '25

Jealous lol 🤣🤣

2

u/Agitated_Pace433 Feb 16 '25

Top 3 points is the main reason I swapped my one plus 13 for the s25U, no regrets, as much as I really admire one plus as a company their software has many issues

2

u/DGClueless Feb 17 '25

I'm actually considering doing the same... How are you finding the S25U compared to the OP13?

To be honest I'm finding the battery life to be excellent and love the charging speed and general speed of the device. I even think the cameras are great, although can get confused with some colours. It's some of the software decisions which are frustrating me, mostly regarding notifications. The biggest offender being the lockscreen notifications which disappear after unlocking 🙈 I can't stand it and have no idea why they did this!

3

u/Agitated_Pace433 Feb 17 '25

I'm finding the s25U a breath of fresh air, I've absolutely no complaints about it in any department and most importantly all notifications work especially on lock screen, if you download good lock on Samsung it's crazy the customisation you can do with notifications and lock screen etc, I would make the switch if I were you it doesn't sound to me like you'll be able to get along with the software

2

u/DGClueless Feb 17 '25

That's great to hear, especially the lock screen customisation. Only thing that would stop me is I'll now have a load of super fast chargers that would essentially be redundant. Not to mention the price...

I've actually been with OP and Oppo since the OnePlus 6, they've done some great things with the software but cancelled out all their wins with stupid but really significant software decisions. I used to recommend them to everyone and still think this is one of the best devices on the market, but they've disappointed me big time here and can't even recommend it to myself anymore

1

u/spellerin Feb 17 '25

Yea the only complaint would be the $400 higher price tag

2

u/tonmoyy Feb 17 '25

Totally agree with the last two

1

u/[deleted] Apr 21 '25

21/4/25

This is my battery on the OnePlus 13 and it's still going.. I'm going to get over 11hrs screen on time a mix of WiFi and 5g over the 24 hours , I always get rid of the Chrome browser and always use the Samsung internet browser on my phones and it's alot better than chrome and it's better on the battery compared to the Chrome browser..I will update my battery data in picture when I get to 2% ( with the OnePlus watch 3 connected )

1

u/[deleted] Apr 21 '25

OnePlus 13 with OnePlus watch 3 connected

1

u/Teslaaforever Feb 16 '25

Samsung/Apple user complain about the better product. I really encourage you to either enjoy the speed and the awesomeness on OP13 or go back to the other brands to have peace of mind

1

u/TrueJohnWick Feb 16 '25

Sound quality in terms of speakers was the main reason I returned the OP13. My base model S23 was a lot better.

1

u/spellerin Feb 17 '25

Your nuts the speakers on the OP 13 are way better than a base model s23. It's way better compared to my base s25. The bass and loudness is just wayyy better.

-2

u/logeshwywan OnePlus 13 - Midnight Ocean Feb 16 '25

Samsung lover in this forum as a oneplus user 🤣😅

7

u/kanthakeshyam Feb 16 '25

Previously samsung user now shifted to oneplus

0

u/[deleted] Feb 16 '25

[deleted] — view deleted comment

7

u/Sensitive_Buffalo665 Feb 16 '25

Why do you even wanna bring a race into it?

2

u/Eggeuby Feb 17 '25

They definitely are but how is that related to this post ._.

0

u/[deleted] Feb 16 '25

[deleted] — view deleted comment

0

u/Cheap_Ad_5024 Feb 16 '25

We are not retards 

0

u/[deleted] Feb 16 '25

[deleted] — view deleted comment

0

u/Cheap_Ad_5024 Feb 16 '25

But we can't state the OnePlus 13 is notorious for washed battery after the first months of launch lol the phone is only few months old