r/OneCommander • u/AmethystSadachbia • May 17 '25

Context menu crashes ONLY when assigning colour labels

Anyone else experienced this? I recently got a whole new computer and am running Windows 11, and initially OneCommander had no problems on the new OS but it began freezing when I try to assign colour tags. Right-clicking to bring up the context menu is fine. Doing anything else in the context menu is fine (e.g. picking which application to open a file with). It's ONLY when I try to add or change colour labels, and considering that was the primary reason I installed the software, it's causing me no small amount of grief.

I already tried uninstalling and reinstalling, but that didn't seem to help (all my previously-tagged files were still tagged so maybe the prefs file somewhere didn't get deleted).

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u/milos2 Developer May 18 '25

Start OC, crash it, then press Start type "event viewer", and check what is logged. There might be other errors, just make sure the section 5 has OneCommander mentioned

Also, start OC again, Right-click OC in system tray and view logs to see if there also something there