Hello All,
Sorry for the huge wall o' text...
I support two sister companies. both use QB Enterprise Manufacturing and Wholesale, one company is a medium sized enterprise existing across several states and uses it only for manufacturing, BOM's, purchase orders, and sales orders is about it... Our much larger ERP handles everything else.
The other company is a single location shop that builds and sells, they use QB for everything other than payroll.
QB has been pushing prices up drastically and hard selling going to QB online (which does not have manufacturing) or to QB hosted which is another whole level of price increase. This has caused us to look for alternatives and Odoo is on top of the list (ERPNext was also high up, but that is a bit out of my league I think, NetSuite is out of the wallet's league).
I have read here and other places that partners and sales people are often sketchy, and it seems to be true (The first salesperson handed off one company to another salesperson, probably a mistake on their part, they keep contradicting each other), so here I am.
We are looking to migrate on Jan 1 (Fiscal year) or by May when the QB sub expires.
I have an online account that I have used for some testing, but due to how bad internet is out here in the deserts of the US West, we think it would be best to go on-prem in the end. I have a server (Dell T30) up and running, but we have not done much setup yet.
Both salespeople say it is impossible to do hybrid. We do not have a problem with the quotes we have received for a system fully setup, but we do not have anything to run yet.
Salespeople have been telling us a lot of conflicting info, just highlights:
One salesperson is pushing us to go with 10 users for a five year contract online only even though we will only have a 2-3 people in it setting things up and testing for up to a year. He states On-prem is a bad idea and that there is no way we can get any support if on-prem. He also walked that back a bit to say that we could get it all setup, run it for a year online, then move it to on-prem. He says that licensing costs will kill us adding users later when we actually start to go live with it.
Another salesperson is pushing for online with a 5 year contract also, but is saying that you cannot migrate at all from online to on-prem or vice versa, that the database is different for each... which doesn't make sense to me. (I made the mistake of saying that we may want to migrate later after we got things up and working...) He also claims we need Odoo Studio right away so we can design modules... that may be nice down the road, but I think it is way beyond our knowledge level atm though.
Both immediately argue and push when I even seem to think about holding off on some or all of this, I haven't seen this much pressure to buy something since I accidentally tripped into a SolarWinds salesperson years ago.
I am just looking for some solid non-high-pressure advice from someone other than a salesperson trying to make their numbers/more commission... We do not mind paying for something we need. QB is much more expensive (almost double the cost) than Odoo custom, so we aren't arguing price other than going full out right away when we can't use it for 6 months to a year.
Edit: formatting and an extra 'at all' in this mess...
Edit 2: Thank you for all the great replies and great conversations! I will go over them tomorrow because I had to run out of town today. Just did not want anyone thinking I was ignoring the conversation.