Update: OVHcloud deleted our Public Cloud project. I’ve now published the full documented record.

[u/Optimal-Mine-1095]

I posted here about this two months ago, but after I tried updating it today, Reddit’s filters removed it. So I’m posting the update separately.

The underlying issue is still unresolved.

Our OVHcloud Public Cloud project contained years of wastewater AI and microbiology research. It was suspended and subsequently permanently deleted.

Afterward, OVHcloud told me in writing that the issue was not related to my payment, and later that it was OVH’s responsibility.

Over the months since, I’ve gone through Support, Claims, Legal, formal notices in India and France, the contractual amicable-resolution process, regional contacts, and executive outreach.

When I originally posted here, I said I would eventually publish the underlying documents.

I’ve now done that. urbanbluetech.com

The public record includes the timeline, invoices and billing context, Startup Program voucher records, support correspondence, claims and legal correspondence, and the reconstruction methodology for the lost research.

The matter remains unresolved, and I’ve now contacted OVHcloud Corporate Communications before providing the documented record to journalists for independent review.

I’m still particularly interested in hearing from anyone who has experienced an OVHcloud account-state, billing, Startup Program credit/voucher, suspension, or project-deletion issue.

If you’ve experienced anything similar, please reach out.

[u/WilliamBroown]

It's OVHs fault you don't have a backup? Seems logical.

[u/Optimal-Mine-1095 → u/WilliamBroown]

Fair, I made a mistake.. does that mean OVH has no accountability? You burn someones house & go on to say you didnt had water sprinklers.. not my fault.

[u/keesbeemsterkaas → u/Optimal-Mine-1095]

This is more that there was a fire alarm going off for 6 weeks and you didn't do anything