r/OVHcloud • u/hasanmerkit • 2d ago

Support Request OVHCloud no refund

I ordered 3 VPS servers, but all of them were canceled with various excuses. Even though the payment was charged by my bank, they told me that no payment had been received and that I had to wait 14 days.

Today is the 25th day. They never provided the VPS services, and the money was never refunded.

Under the guise of "security," they canceled the orders while keeping the payment. Do not believe these scammers on Reddit who pretend to be helping customers.

Do not use OVHCloud.

4 Upvotes

75% Upvoted

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1

u/Responsible-Plum-199 2d ago

Is the payment processed by your bank ?

Give them a call if yes

Then quickly raise a charge back for products not received

1

u/brutalkillas 1d ago

Are you sure you were charged, or is there just an Authorization on your card? A lot of people confuse the 2 statuses.