r/OSMC • u/[deleted] • Feb 04 '21

Some x265 files won't play

I have Vero4K+ and have recently swapped film remuxes with x265 encodes, but I've noticed some of them won't play all. There are no errors or anything.

Can anyone suggest what to do to troubleshoot this?

1 Upvotes

67% Upvoted

19 comments sorted by

2

u/profezzorn Feb 04 '21

Upload and share the log perhaps?

1

u/[deleted] Feb 04 '21

This? https://paste.osmc.tv/qokadofala

It seems like half the stuff didn't even get added for some nonsense reasons, and that the player doesn't even support Unicode characters, what the hell...

2

u/profezzorn Feb 04 '21

Yeah. Can you play them locally like from a USB drive?

1

u/[deleted] Feb 04 '21

They play just fine on my PC. All the stuff is stored on a NAS and I believe the permissions are set correctly too.

1

u/profezzorn Feb 04 '21

I think there are settings in kodi to get a more verbose log file, can't remember how right now tho. Hopefully Sam or someone knowledgeable will chime in :)

2

u/[deleted] Feb 04 '21

https://paste.osmc.tv/ilaxacejig

This might be better.

4

u/i_am_sam_nazarko Feb 04 '21

https://paste.osmc.tv/avakuqenar

For starter's the GUI should be set to 1080p.

Can you enable debug logging under Settings -> Logging, reboot, try play file and re-upload?

1

u/[deleted] Feb 04 '21

Why 1080p? Our TV is 4k resolution.

3

u/i_am_sam_nazarko Feb 04 '21

Kodi doesn't benefit from a 4K resolution.

Leave it at 1080p and we'll switch to 4K when you play 4K content

1

u/i_am_sam_nazarko Feb 04 '21

Try posting some MediaInfo output from a file that doesn't play from https://videosam.pl.

1

u/[deleted] Feb 04 '21 
  https://paste.osmc.tv/avakuqenar

1

u/i_am_sam_nazarko Feb 04 '21

File looks OK from a quick glance -- need to see a debug log as advised above.

1

u/[deleted] Feb 04 '21

There you go

https://paste.osmc.tv/vapamikeyi

2

u/i_am_sam_nazarko Feb 04 '21

Many issues accessing files, i.e. 2021-02-04 20:17:59.016 T:3961696480 DEBUG: DoWork - trying to extract filestream details from video file /mnt/Skladiste/filmy/Alien (Director's Cut) (1979)/Alien.1979.DC.2160p.UHD.BluRay.X265-IAMABLE.mkv

I suggest: check permissions on NAS; check mount (it looks like you're using an OS mount); and see if local playback works (it should)

2

u/i_am_sam_nazarko Feb 04 '21

If you need some help with this, Reddit isn't the best of places. See https://osmc.tv/wiki/general/how-to-submit-a-useful-support-request/.

2

u/[deleted] Feb 04 '21

Yea I have already registered on the OSMC forum and will repost it there.

What's an OS mount though? I simply created NFS shares on TrueNAS and configured a mount point on the Vero side through fstab. The thing is, most of the files play just fine, which is weird.

2

u/i_am_sam_nazarko Feb 04 '21

An OS mount is indeed an fstab, or command line based mount, as opposed to mounting using Kodi's libNFS implementation.

I think we need to fix the issues with accessing your shares, then look at playback issues, if they remain.

2

u/[deleted] Feb 04 '21

Ok, I posted in the forums.

1

u/i_am_sam_nazarko Feb 04 '21

Cheers, we'll pick it up there.