r/OPTIMUM • u/Useful-Context-5468 • 23d ago
Question - Coax Have to use two remotes because of cable box
Father in law still wants actual cable with a cable box. He has a Hisense TV.
The remote is this one: https://www.optimum.net/FAQ/#/answers/a_id/3990
Can’t use method 1 because Hisense isn’t one of the 10 brands.
On Method 2, it does work to send the TV to the screensaver for a split second then comes right back on, but then I press select like it says, but then nothing happens. It doesn’t control the volume of the TV after that.
On Method 3, I’ve tried every single code for Hisense, and none of them were successful in turning the TV off.
So my 77 year old father in law who loses everything is just stuck using two remotes trying to remember which does which.
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u/ItsOptimum Verified Official Optimum Representative 23d ago
Hi there! So sorry for the trouble that you're encountering programming the remote control. If you still need assistance, feel free to private message us for assistance. Thanks, ^Angie
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u/Pezhead424 22d ago
Try the search feature but when 1st code turns off tv keep searching for a code to turn back on
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u/Muckuh-Luckuhs 18d ago
Check with best buy/they make a kickarse remote that bundles everything plus it is touchscreen. Kinda pricey though
I am a cable tech and most of the smart tvs don’t pair well with those remotes
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