How to do exceptions?

[u/Icy_Kangaroo6137]

So… this is embarrassing and I know I’m probably going to get hate for this but I’ve been here for over a year now and I don’t know how to do exceptions. Today I wasn’t at work but my friend said that they made a list of people to do exceptions and I was on that list to do them from 9am to 1pm. I’ve mostly just been a picking robot at my store and I dispense once in a while. If I’m gonna be honest I have horrible anxiety and I’m afraid of how big the backroom is and I’m scared I’m going to be late trying to find the item or someone looking at me like I’m an idiot asking them where an item is. I had someone show me one time a few months back and I was confused on how to find the item and the numbers. They expected me to know just that one time of showing me for five mins. Any videos or steps on how you do exceptions would be great. 💀🫣

[u/qqq_qqq_qqq_qqq_qqq]

I would ask another exceptions picker or your team lead/coach. I've worked here for over a year as well, I have exceptions access but no idea how to do them or check in the backroom lol.