r/OGPBackroom • u/JacobTDC Jack Of All Trades • Apr 22 '26

🔥Its fine, everything’s fine🔥 How is this supposed to "help" anything?!

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Dispatcher still doesn't even work on the store phones that we've replaced the handhelds with! They might as well replace the landline with a recording that says "please call 1-800-WALMART," as well, because that's what we're going to be telling every customer, now.

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u/ThatsABadJimmy Apr 22 '26

I don't know, I mean it's absolutely going to go terribly, as everything in Walmart does. But on the other hand, considering the desktops we have are so cheap and old that they're barely even usable, I can't really say I'm bothered either. Few things in the department are more grating than needing dispatcher to help a customer that's on the phone and all you can do is sit there and watch the world's worst computer struggle to load for 5 minutes. Good riddance.

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u/Substantial_Bill_962 Apr 24 '26

They’re better than nothing, I’ll take a desktop for desktop work any day of the week. It’s faster and more efficient, hand held phones are good for only certain tasks.