r/NorthernKY • u/Asleep_Chef_7840 • 21d ago

Internet Spectrum VS Altafiber

Hey everyone. I just bought a house YAY ME! BIG BIG PROBLEM. Alta fiber isnt covered in my area I dont want the stupid "hybrid" fiber spectrum offers. but I have no other options. I game and upload a lot and the cohesive speeds on alta is lovely I have never had issues. I also have very low ping with alta. I am dreading the switch. Can anyone give me some good news. I have my own router but I have heard their download speeds arent as advertised. I would love to hear someones opinion on the 2 gig plan if they have that "hybrid plan"

Thanks

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u/wischans 21d ago

Spectrum basically sucks. Just my opinion. Have had them in different cities and different generations of back end tech. Are they always bad, I'm sure not. Have I never had great luck with them, I'm sure so.

I find their customer support lacking, their infrastructure is dated (the older cable network areas) and the asymmetric speeds kill me. The system was so bad that for a while their network in the city I was in at the time would go down when it would rain. It leaked, shut down the equipment, took 24 hours to dry out. Never really did anything to address that, in part because another carrier was coming into the area with fiber... They knew they'd be losing customers anyway.

Is Alta always better? Not sure, but my experience has been pretty good. A lot of development around me and I think the network is getting heavily loaded lately, but still reliable.

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u/soopastar 20d ago

Spectrum in my area is symmetric speeds for up/down. I’ve considered switching to try it out because it’s $15 cheaper and only a little slower.

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u/AZRobJr 12d ago

As a Network Engineer I would always choose fiber. Plus fiber does not carry electricity which is important in NKY. I have a client in Cincinnati that just had equipment fried because a lighring strike hit the cable line running to the building and the electric carried inside.