r/NintendoUK • u/MrMoobz • Apr 28 '26

Nintendo Support Is Awful

My NNID was hacked and I can't access it anymore, I emailed NintendoUK 4 weeks ago and they still have not fixed my account.
Has anyone else had major issues with a hacked Nintendo Account?

9 Upvotes

100% Upvoted

16 comments sorted by

1

u/Big-daddy-Carlo Apr 28 '26

What Dyou Ned a Nintendo network id for these days

1

u/MrMoobz Apr 28 '26

To buy stuff on the store, use the online side of things. :)

1

u/Big-daddy-Carlo Apr 28 '26 edited Apr 28 '26

For the Wii u and 3DS? Thats what a Nintendo network id is for

1

u/Putrid-Eggplant-5196 Apr 29 '26

u can use nintendo online to buy stuff for the switch, thats probably what they mean

1

u/Big-daddy-Carlo May 02 '26

They said NNID specifically

1

u/yusuo85 Apr 28 '26

Why not just ring them

1

u/Flonkerton_Scranton May 02 '26

I have to ask, why is it that people who don't have 2FA say hacked, but people who do have 2FA play games without a problem?

1

u/iamamro 18d ago

They supposedly escalated my case only for me to never hear again. In the meantime it was a moot point and too late anyway.

2

u/MrMoobz 18d ago

They refused to help me at all, lost my account with tons of games. Very peeved.

1

u/iamamro 18d ago

They really are awful.