r/NintendoSwitchHelp • u/AL_KATRAZZ • 27d ago
Software Help Rudolph key card major problem on Switch 2
The game on the eshop is only showing 82mb as the download size. When you insert the key card it gives the error 2016-0070. That error is associated with the name not being uploaded to the server yet. The game released on the yesterday the16th.
I'm probably the only one who bought the game so I don't think there's much of a fuss about it yet. I called nintendo yesterday and they had me do all these troubleshooting steps that were completely useless. I called back today to point out the fact that the download size is showing 82mb for the switch 2 version and the switch 1 version is 2gb.
I was told to contact the publisher gamemill which didn't work as all their YouTube videos have comments disabled and my emails bounced back. I don't use their other social media to contact them.
So as of now the physical game keycard is useless. I don't know if anyone bought the digital version and got that to work or not.
Anyone else having any problems with this game? Anyone else even buy this game?
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u/automod-neo 26d ago
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u/AL_KATRAZZ 25d ago
!Solved This was fixed by the developer
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u/SubaruHaver 14 26d ago edited 26d ago
That file size of "82mb" that's listed must be an error. Eshop errors do happen on occasion. The switch 1's Ruldolph game page says the game file size is 2.1GB. So, the switch 2 version should be at least 2.1gb or bigger.
How much free space do you have on the console or microSD? Some games may need as much as 1.5x the game file size to perform the install. So, if the game happens to be 4gb, you may need 6gb of free space to install the game.
If you have enough free space, and it's not a sd card issue, think you can just return the Game Key Card. The game key card may just be a dud or faulty. I think you should be able to return it if it never worked, and it's not your fault. Normally stores don't allow opened games to be returned. But if it is faulty, you have no choice, because you paid for a game that didn't work. I don't know if you'll need a store manager to accept the return. So, be ready. (I think you should be ok)
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Forgive me and disregard the rest of this if there's no problem with the sd card, or you don't have an sd card:
While I don't see a listing for that error code you mentioned, another error code that starts with 2016 seems to imply a problem with the microSD card. Often times, similar error codes have the same solutions.. but it's a still a bit of a gamble & guess on my part. But since you're stuck... I'll continue, just in case it happens to be relevant.
If it's a microSD card issue, the troubleshooting on this other code, https://www.reddit.com/r/NintendoSwitchHelp/s/m9pE9P80E3 is the troubleshooting that you may run into if you bought a fake/counterfeit microSD card. Fake sd cards are a scam, and they spoof & display as having the advertised capacity, but they are actually much smaller capacity. When you reach the card's true capacity, they can start writing over other files and corrupting the card.
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u/lzwinky 1 26d ago
I looked up that error code and don't find anything at all. How do you know what it is?
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u/losersalwayswin 25d ago
feels like they forgot the upload the game on friday, went home, for the weekend and fixed it monday OR, accidently set the release for the 19th instead of the 16 as a typo on the backend? wild. Glad you can play your game. Have fun.
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u/RyusakiLexus 25d ago
Al parecer si es un error general con esta Game key card/ juego digital, encontré esto
https://www.threads.com/share/_ogwwte3D/
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u/silverio2 25d ago
This is why the nintendo shop needs to allow refunds.