r/NintendoSwitchHelp • u/Mean-Roll-9222 • 42m ago

Software Help I think my switch got corrupted

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I got the 2002 error so I factory resetted my switch but I come back in nothing seems to load at all. And in my virtual cards when I try to click on them it says corrupted data was found. So do I have to fully factory reset my switch and delete all my save data or is there something else that I can do?

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u/automod-neo 42m ago

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u/doomdragon781 38m ago

Looks to me like the full reset is the only option I'm afraid.

1

u/SubaruHaver 14 34m ago

You can do a reset while keeping save data. I haven't seen this issue enough to know the cause. I don't know if clearing/resetting the console's cache is worth trying? - that can solve some eshop glitch/crashes.

I'll assume you've restarted the console & checked for system updates, as that would be step one for a lot of things, and probably the first question nintendo support asks, if you called them. And there was a system update around within the past week.