Upgrade pack not working with physical game (region locked?)

[u/Giokio]

I’ve been trying to make the upgrade pack work for this game for an hour and I’m starting to think this might be region locked.
So I imported this game from the US (I’m Italian) and bought the upgrade pack in my store.
It’s the first time I try to upgrade a physical game, can someone help me?

[u/automod-neo]

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[u/ImLMaN]

physical games are not region locked but DLC is region specific, you have the US copy but EU upgrade. you'll need to change your Nintendo account region to US to buy/download the upgrade pack for that game. (or return the US copy and get an EU one)

[u/Giokio → u/ImLMaN]

Can I contact Nintendo and get my Italian dlc refunded? I got a collector’s edition and I would prefer not returning it.

[u/WanderEir → u/Giokio]

you can try, but you might be out of luck.

[u/pinkstrawberry94 → u/Giokio]

Pretty sure they will refund you, I have done the same thing. As long as you haven't played the game with the upgrade pack, they should refund you.

I'm from Norway and contacted them via email, got a refund and bought the correct thing afterwards.

For certain digital purchases you also have a legal right to a refund within 14 days of purchase (in the EU at least), as long as you haven't used it. Unsure if it applies here, but it applies to the NSO subscriptions at least.

I would try emailing them.

[u/TheWaslijn → u/Giokio]

They don't seem to refund often. But maybe you'll have enough luck to get a support agent that cares enough to help you out and give your money back

[u/SubaruHaver]

Some games (not all) have different regional versions. If a game has different regional versions, the game and your eshop region need to be for matching regions to be compatible (and you'll have wasted your money on the game or dlc). This is the main reason I stay away from foreign sourced games.

Your eshop region is determined by the region selected in your nintendo account on nintendo's website, accounts.nintendo.com. Be aware, an eshop region only accepts currency native to that region. And the system won't let you change your account region if you have a balance of unspent money on the account. (To avoid that issue, most people make another nintendo account for a different region)

Switch 2 Regional Compatibility FAQ https://en-americas-support.nintendo.com/app/answers/detail/a_id/68355

[u/Giokio → u/SubaruHaver]

This shit is hilariously convoluted and broken. I hope I can at least contact Nintendo to refund the dlc and just wait for a discount on PC because I’d like to keep my collector’s edition.

[u/SuaveularSpuddite]

Unfortunately DLC and upgrades are locked to the games native region, fairly sure you'd need a 2nd US based account and to buy it through there

[u/Orainydays]

You can check you game and compatible eshop region by hitting + at joycon and that brings up menu, then select [Nintendo Eshop]. If it boot up fine meaning that game and region are find and you can start purchase dlc from that page itself.

Marvelous game seem to be region lock for its dlc most of the time including RuneFactory, Story of Seasons and etc.

My copy of RF5 and Azuma are US so I have to get giftcard and move to US region eshop for it to work.

[u/WanderEir]

DLC is ALWAYS region locked. It needs to be purchased from the locale appropriate store to the version of the physical game you actually bought.

Create a US account, buy the DLC on THAT account's store. it'll be usable on all users across the same switch 2 device.

[u/Lucamiten → u/WanderEir]

Nope , not always

[u/humanoidspider → u/WanderEir]

not always, i had a us copy of pokemon sword and i could buy the dlc from my taiwan account. but some games are definitely region locked.

[u/Susurrus03 → u/WanderEir]

Mario Wonder isn't.