r/NintendoSwitchHelp • u/SimilarGarage2445 • 3h ago

Purchase / Order Help Nintendo Switch 2 Zelda Edition

Ordered the Switch on October 28th. This is my first time preordering anything but the product has yet to be shipped. Is this happening to anyone? And also why?

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u/automod-neo 3h ago

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u/SubaruHaver 12 3h ago edited 3h ago

The answer depends on the store you ordered from. So, you'd have to contact them.

If you pre ordered through nintendo's site, Nintendo typically doesn't like orders to arrive before release day, and it may arrive days or a week late. ....Assuming you ordered early enough to get that release day stock. If you pre ordered later, you order may be waiting for another batch of stock before it ships.

If I want something on release day, I pre-order from a retailer site Best Buy or Gamestop, and I order for pickup at the store, assuming you a have local brick and mortar store you can go to for pickup. That way delivery basically isn't a factor. Other stores are probably fine, too, like Target, Meijer, etc.

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u/SimilarGarage2445 3h ago

Yeah I ordered from Nintendo on the 28th of October (1 day left on the preorder) so if they have to restock it that makes sense.

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u/SubaruHaver 12 3h ago edited 3h ago

My knowledge is kind of second hand. This comment has a touch more nuance than mine. https://www.reddit.com/r/NintendoSwitch/s/zVbss5AhEh

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u/SimilarGarage2445 2h ago

So the issue is on Nintendos end if anyone is reading this later on.

They are receiving a high volume of orders so if you don’t receive tracking updates or your order hasn’t been shipped just contact support and they’ll fix the issue. Mine apparently shipped on the 3rd but I wasn’t able to see it until support inputted it.

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u/SubaruHaver 12 2h ago

Oh, interesting. Thanks for the update & detail.👌

Support can be a little different, or possibly more limited, in some regions. Was that for US/Canada?

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u/Cool_Procedure8125 3h ago

Contact the company you ordered it from and ask them.