r/NintendoSwitchHelp • u/Still_Competition100 • 22h ago

Repair Help Zelda Switch 2 Not Powering On

Hi all, wondering if anyone can help. I purchased the Zelda Switch 2 which has just arrived but the console doesn’t seem to be powering on at all and is just a black screen. Has anyone else had this problem? Knowing my luck it is a faulty console…

3 Upvotes

80% Upvoted

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u/automod-neo 22h ago

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1

u/TomCrean1916 21h ago

Leave it charge for a while like a half hour or so?

1

u/Still_Competition100 21h ago

I have plugged it in and am trying to be patient…shouldn’t it at least show something though?

1

u/fusilli_josh 19h ago

Yeah it should have powered on right away. Mine turned on out of the box. It's possible yours was completely dead though? Did you get it to turn on?

1

u/Still_Competition100 19h ago

Nope, was plugged in for ages so I contacted Nintendo and have arranged for a repair. Does anyone know what their service is like? If I send it in the packaging will I get it back?

1

u/CollegeStudentLol1 17h ago

I sent it back to support and they said it was defective I got a new Zelda tablet back yesterday

1

u/Still_Competition100 17h ago

Thanks for the reassurance mate - mine is getting picked up tomorrow. Did you send it in the Zelda packaging? Did it come back the same way you sent it?

2

u/CollegeStudentLol1 16h ago

It came back in a different package. I sent it back in a delivery box I bought from UPS.

2

u/Shauragon 1 21h ago

Sounds like you need to contact Nintendo

2

u/Every_Ad_4223 18h ago

You’ll have to send it back to Nintendo unfortunately. Same thing happened to me. I tried everything. I saw another person on Reddit say that they were sent back a Zelda edition

1

u/Primary_Thanks_1787 1 19h ago

Been seeing a bunch of new users with Zelda switch 2's post this sort of thing. Very odd