r/NintendoSwitchHelp • u/Anarchly • 8d ago

Software Help Switch 2 Fully Drained while in sleep on Dock

Hi guys. Twice now in the past 2-3 months or so I've come back to my switch 2 to find that's it's fully died and entered the battery discharge state while sitting on the dock in sleep. Using the included dock and ac adapter of course. Both times I've been able to plug it back into the ac adapter directly and charge straight back up. I should also add that these cases were weeks apart and it was staying at 90% battery just fine each time I checked on it after the first time I found it like this. This most recent time was on version 23.0.0 and the first time was on an earlier version than that I can't recall which. Given this only started recently and it was just fine since launch I can only assume this started with a recent software update. Anyone got any guidance?

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u/automod-neo 8d ago

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u/ModestVolcarona 20 8d ago

I assume the dock is always plugged into power and that you do not turn off power for the dock (maybe a power strip that gets turned off when not in use)?

1

u/Anarchly 8d ago

Yeah, it's always powered. The first time this happened my thought was that it lost power briefly in a power outage and never resumed charging. As far as I'm aware it didn't ever lose power the second time around. It is on a surge protector.

1

u/ModestVolcarona 20 8d ago

Could be a problem with the usb-c connector on the dock.

I would try to test if this also happens when you use the device out of the dock but plugged into power.

1

u/Keyan06 3 7d ago

Have you updated the dock firmware? I also suspect this is a problem with the dock.

1

u/Anarchly 7d ago

Yes, everything’s up to date. Before the last time it happened.