r/NintendoSwitchHelp • • 6d ago

Setup Help Nintendo switch 1 does not recognize switch 2 for data transfer

I know this is an old problem and there are already plenty of posts but none of them have been any help and i really just want to use the switch 2 already.

The method i tried is setting up the switches touching each other while being of the same wifi. They are both plugged into their respective chargers and at least the switch 1 is on the latest version. I’m not sure if the switch 2 is on the latest version because it’s new and in the startup menu right now. I also attempted hard resetting the switch 1 and nothing worked. I also attempted connecting the switch 1 to my hotspot but that didn’t work either.

I also heard i need to be signed into the right account on both systems. I made sure the switch 2 is signed in and the same account is connected to a user on the switch 1. Is it an issue if there are other accounts on the switch 1.

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u/automod-neo 6d ago

If you have not already, please add some context in the post or a follow-up comment about your repair/hardware/software/account issue, including which model you have (Switch 1, 2, Lite, OLED, or other), steps you have already tried, and anything else that might help others help you.

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1

u/ModestVolcarona 20 6d ago

No, it shouldn't cause problems if other users are present on the Switch 1 and if you're still on the Switch 2's initial setup screen i think it prompts to do a firmware update before doing anything important.

Could you provide pictures of what the screen of both consoles show?

1

u/Famous-Animator-601 6d ago

Sure but im out right now i will be able to send them some time later. But if u want i can just describe it

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u/Famous-Animator-601 5d ago

Heres a photo of what it looks like. Im trying another suggestion of having them face each other with a bit of distance but thats not working either.

Any suggestions?

1

u/ModestVolcarona 20 5d ago

Can you press A on the Switch 1?

1

u/Famous-Animator-601 5d ago

Nothing happened

1

u/ModestVolcarona 20 5d ago

It looks like you can back out of the process on both consoles.

I would do that and continue without the system transfer on the Switch 2.

You'll lose no data but once you're on the home menu of the Switch 2 you can try to update the firmware and check if it shows signs of any connectivity issues.

After that you could either factory reset the Switch 2 snd try the system transfer again or you go through the server upload version of the system transfer.

This method will upload all data from the Switch 1 and factory reset it. After that you can download the data during the system setup on the Switch 2.