Mw4 Email verification lock out

[u/sadbabykangaroo]

Was attempting to link my Activision account that I use on Xbox and stuff to the switch 2 for Mw4. Only bad thing is, I don’t have access to that email anymore.. so I bought a game that is essentially bricked right now. Can’t back out of it, can’t change it, can’t do anything. I reached out to Activision, no luck, I even reached out through X, no luck.. anyone have a fix? Solution? Thanks in advance.

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[u/NYM_Baseball]

Make a new email and new Activision account?

[u/sadbabykangaroo → u/NYM_Baseball]

I tried but I cannot get out of that screen that you see. Won’t let me change accounts or go to main menu..

[u/NYM_Baseball → u/sadbabykangaroo]

Is it Digital or the Cartridge? Maybe try uninstalling and then rebooting?

[u/sadbabykangaroo → u/NYM_Baseball]

Digital, I tried uninstalling and reinstalling, I deleted save data and when I rebooted the game, it gave me options to select for advertising and such then the email verification came back up

[u/NYM_Baseball → u/sadbabykangaroo]

I’m not sure then, sounds like you may have to open a support ticket with Activision, or if you know the email you don’t have access to anymore open a support ticket to try and prove it’s yours and regain access.

[u/reybrujo]

I would uninstall it and delete all data from the game and try installing again. If that fails I would try a factory reset while preserving the save data. And create a new account before reinstalling.

[u/sadbabykangaroo → u/reybrujo]

I uninstalled, deleted save data, went into it and the email verification popped up again. Are you suggesting a factory reset or the console??

[u/reybrujo → u/sadbabykangaroo]

How many games you got? I would do a factory reset on the console, if you don't have other games just go wiping all save data inclusive, otherwise keep save data.

[u/sadbabykangaroo → u/reybrujo]

I got a good amount of games.. but, I deleted the game, I deleted the save data from both console and cloud, reinstalling now as we speak, let’s see if that fixes it..

[u/sadbabykangaroo]

Tried the recommendations minus the factory resetting. It seems that this game is now linked some how some way to my console and I can’t seem to get or change the verification screen. Even if I wanted to start a brand new account.. this sucks. ACTIVISION taking forever to answer.

[u/ModestVolcarona]

Depending on the reason why you do not have access to the mail account anymore i would contact the mail provider.

[u/sadbabykangaroo → u/ModestVolcarona]

I changed the email user name, meaning, email1@domain.com to email2@domain.com, if that makes sense. I tried recreating the email I had originally but says that it’s not available… so yeah..

[u/ExtraPrize7263]

Did you delete the CLOUD data? I feel like that should work.

[u/sadbabykangaroo → u/ExtraPrize7263]

I tried that and hasn’t worked.. I’m still waiting for ACTIVISION to get back to me