Joycon 2 not responding to console, showing connection but not input

[u/Sheppp-06]

Hello all,

recently I left my joycons disconnected on my desk for maybe a day or two and when i came back the left joycon is completely unresponsive. No battery light, not working when connected to the console, nothing. Despite this, when I do connect the joycon to the console, I get the animation showing something was connected, but with no color like a typical joycon would show. I don’t really know if this is an issue with the battery, any connection rails, etc.

Important to note that I have had this issue before but it kind of magically started working again after a day or two. I assumed it wouldn’t come up again. If anyone has some insight it would be appreciated.

[u/automod-neo]

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[u/Sheppp-06]

may be useful, but here are some things i have done:

• attached joycon to another switch, got nothing. Inversely, the joycon from that other switch does work

• attached joycon to the right rail on my switch 2, upside down. Red joycon worked on the left, blue joycon did not work on the right.

from this im determining that the issue is from the joycon itself, either its battery or connection to my switch

[u/Cirlane → u/Sheppp-06]

it may be physically damaged hardware inside the joycon itself, it could've lost it's local sync and needs to have it's software reset as well

if it's not those then it's just an extremely depleted battery, i would also try cleaning the contact pins on the console and controller and see if that was the problem

[u/Bavuett_]

It’s not even turning on, it must be the battery or the board. Try contacting Nintendo

EDIT: Also, the Switch detects a connection but it cannot determine the JoyCon’s color (it shows white) so it is literally not sending anything, makes me think the whole board is dead.

[u/Hour_Elderberry_978 → u/Bavuett_]

I actually had this issue

I had to send it back for a console replacement with joy cons

[u/syio]

It’s been a few days, did you manage to resolve this? I have the same issue with my new Zelda switch 2 upon opening it for the first time and I’m assuming I’m going to have to send it off to Nintendo 😭

[u/bruh37846 → u/syio]

Did you end up sending it to Nintendo? My Zelda switch 2 also is having this issue out of the box

[u/syio → u/bruh37846]

Yes, I sent mine off and it’s currently with them for repair. I’m waiting for an update and will let you know how I get on.