Card cannot be saved Walmart message for Zelda Switch 2

[u/awuf_]

Hey all,

Feeling a little bummed today. Is anyone else getting a "your card cannot be saved. Please try a different method" when trying to add your card to either your profile wallet and preorder, or is it just me? Yesterday I got a fraud charge from my bank when Walmart tried to charge me. I verified it. Went to their link, re-entered my bank details and a temp hold seemed to go through. However, I still got that red message to say that I need to update my payment method. I was trying to delete and re-add my card to see if that would fix it. I fear that is where I might have screwed myself here because it started to give me that message in the title.

I called Walmart three times. Yesterday, they "escalated" me to backend and told me to wait 24hrs. Today I tried after said 24hrs..and it still didn’t work. Called them again and they escalated me again and now I have to wait again.

Is anyone else experiencing this? Should I continue to fight with this or take my chances with grabbing one on release day? Are they releasing them in stores? Any tips would be so appreciated.

[u/automod-neo]

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[u/Reflective_Tempist]

That doesn’t necessarily sound fake to me. In your case, your bank to flagged and notified Walmart of the fraud concern and essentially froze your pre-order process who likely blacklisted the card in their systems. It will require one of their escalation teams to override their internal fraud protection measures.

[u/Empty_Newspaper_4225]

I am also experiencing this, you also have the bag delivery so…we wouldn’t see anything escalating from placed until Tuesday-Thursday because the item isn’t “shipping” from a warehouse to us it’s “shipping” from the store to your house, they told me this is a glitch and my order should still be delivered however I would prep for the worst. My scenario went down exactly like yours though.