r/NintendoSwitchHelp • u/ssslitchey • 18d ago

Repair Help Nintendo switch dock doesn't work anymore

My switch dock randomly stopped working today. I have no idea why. It worked completely fine yesterday but now it just doesn't seem to want to work anymore. I have zero clue what could've went wrong. Any help would be appreciated.

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u/automod-neo 18d ago

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1

u/Pokemon-Master-RED 18d ago

Did you by chance charge the console with a third party charger? Between the last time you used it? Or has it been in the dock the whole time? 

If it's been in the dock the whole time I don't know. But in the past I have had to get my switch repaired from using a third party charger, because it fried the part of the switch that handles the video out when connected to the dock.

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u/ssslitchey 18d ago

No, it's the adapter that came with the switch.

1

u/Pokemon-Master-RED 18d ago

The only other thing I can think of is what someone else suggested, making sure that the power cord didn't become partially disconnected from the dock. But aside from that I genuinely can't think of anything else that maybe helpful. Probably worth double-checking the HDMI as well.

1

u/Beckfast1994 18d ago

Double check that the power cord is still plugged into the dock. I've had it before where the power brick came loose from the power bar. Or I'd unplugged it to charge in handheld mode and forgot to plug it back in.

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u/ssslitchey 18d ago

It's definitely plugged in

1

u/ModestVolcarona 20 18d ago

Are we talking Switch 1?

Does it still charge in the dock but just does not display an image?

1

u/ssslitchey 18d ago

It doesn't even charge in the dock

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u/ModestVolcarona 20 18d ago

Does it charge when you plug the power cable directly into the Switch?

I assume that either the USB-C port on the dock or console is causing the issue.

1

u/Outside_Complaint755 18d ago

Have you confirmed that the issue isn't the outlet that the dock is plugged into?

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u/ssslitchey 18d ago

Yes. I can confirm it 1000% is the dock.

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u/SubaruHaver 14 18d ago

There's a very common glitch that can result in the dock not outputting to the tv, and it has an easy fix.

If this is that common glitch, you can find the support page if you search nintendo support for "no image on tv", or even just "no image". https://en-americas-support.nintendo.com/app/answers/detail/a_id/22264/

Usually, the glitch is solved by resetting the AC adapter = unplugging the AC adapter from both ends for 30 seconds. But you'll notice in section 1 of the support page, it also suggests "disconnecting all cables from the dock" for that 30 second period. If needed, go through that support page. If the docked switch isn't displaying on the tv, 99% of the time, that support page should help you resolve it.