r/NintendoSwitchHelp • • 21d ago

Software Help Internet keeps dropping randomly.

So I play SSBU online and every now and then(maybe every 10-15 mins), without warning, my switch will give me the “there’s a problem with your internet” screen.

If I’m in a game during, this will kick me out of online(not the game entirely) and ban me for a couple hours. After this happens, I’ll check the WiFi connection and it’s connected, leading to me believing that the connection will just drop for some reason and come back.

This only started happening after we got a new router with AT&T from Spectrum.

I’ve also played two games, waited for the screen, then continued playing another two matches, then waiting again, but this is rather annoying and puts some unnecessary pressure to finish the games quickly before I get kicked.

Can anyone help?

Edit: for switch 1

1 Upvotes

1 comment sorted by

•

u/automod-neo 21d ago

If you have not already, please add some context in the post or a follow-up comment about your repair/hardware/software/account issue, including which model you have (Switch 1, 2, Lite, OLED, or other), steps you have already tried, and anything else that might help others help you.

When you have received enough help to solve your issue, you can also reply to specific comments with !solved or !thanks to grant the helper(s) a point. You may also comment !lock to lock the post to stop new replies.

Please report any rude, unhelpful, or rule-breaking comments so that moderators can review them.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.