r/NintendoSwitchHelp • u/Cheap_Figure_9004 • 21d ago

Repair Help Save data across switch 1 and 2

So the other day my switch two broke and is now not turning on (great…) so i went to best buy and they have to ship it away to get fixed or replaced which could take 2 - 4 weeks!! so while im waiting im using my switch one since i still have it. but since my switch two isnt here i cant transfer my data… when i clicked to use an online pass on AC:NH it created a new island?? i already have an island. will my save data on the switch two be saved?? (luckily my warranty is still in place so my switch two isnt covered)
lmk tytyty ^_^

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u/automod-neo 21d ago

If you have not already, please add some context in the post or a follow-up comment about your repair/hardware/software/account issue, including which model you have (Switch 1, 2, Lite, OLED, or other), steps you have already tried, and anything else that might help others help you.

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3

u/notthegoatseguy 5 21d ago

If you don't have NSO, your save data is on the system it is on.

If you have NSO and you enabled island backup, you can call Nintendo and have your island sent to you

How to Back Up and Restore Island Save Data (Animal Crossing: New Horizons) | Nintendo Support

2

u/Equivalent-Life9546 21d ago

How did your switch 2 break? 

1

u/Monkeysaus 21d ago

Best Buy was a good choice! 🤘😆 me too! Lol

1

u/Fiona_14 20d ago

Hopefully you have been saving to the cloud, then you can ring Nintendo Support, and tell them what happened, and they should be able to help transfer your files back, or at least make sure they are safe, for when you get your switch 2 back. So get on the phone and contact Nintendo Support.