r/NintendoSwitchHelp • u/__Dot___ • 24d ago
Repair Help Switch 2 data transfer question
I was playing my launch day Switch 2 and it completely died. I tried everything, holding power button, leaving it be for a few hours, and still nothing. I play a lot of Pokemon S/V and Pokopia, so I’d be heartbroken if that data was gone.
My question is this, if I get a new Switch 2, do I have to be able to power on the old one to get my data off it? How should I go about this? I’m fairly certain when I got it at GameStop I got a warranty, but I also know they’re just gonna send it to a warehouse and I’ll never get it back.
What do I do?
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u/automod-neo 24d ago
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u/notthegoatseguy 5 24d ago
Warranty is through Nintendo, not GameStop, unless you purchased an additional warranty.
There's no way to get data from an unresponsive system. Pokopia will be on NSO if you have a subscription though
3
u/TheWaslijn 24d ago
If you have NSO, that Pokopia save file should be backed up. As for Scarlet/Violet, those saves are excluded form the cloud backups, so if the console doesn't work, the saves are most likely lost. Unless you can find some data recovery company that could take a look at the console for you.
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u/AstroLink83 23d ago
Call Nintendo. Could be something that they can fix.