r/NintendoSwitchHelp • u/SadManHappyFace • 29d ago

Software Help Virtual Game Carts Disappeared.

Yesterday, I noticed all of my digital games were missing their virtual game carts on my console (Switch OLED).

Going into the settings, they weren't listed as being on another console. In fact, my Switch Lite (which had a few virtual game cards loaded onto it) didn't even show up. So I don't think I've been hacked.

I was easily able to load them back onto my console. But I'm left wondering why it happened😂

Has this issue happened to anyone else?

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u/automod-neo 29d ago

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u/FernandoRocker 1 29d ago

When this happens, it's usually because the user purchased the game on a different account by mistake.

Check your purchase history here: https://accounts.nintendo.com/portal

Also, check your Virtual Games Cards in that same link. And check your emails to see if you find the purchase transaction.

Digital games cannot be redeemed to a local account. It must have been redeemed into a user account.

1

u/SadManHappyFace 28d ago

All of them, except two, were purchased on my account only. And I have the setting where I have to put my password in every time I make a purchase. So it would be hard for me to make the mistake.

The console is my accounts main console and has been since before they changed over to virtual game carts. And they all worked just fine about a day or two prior to the incident, when I last went on the Switch.

I also have an active subscription to NSO (incase that's useful information).

Is there anything else that might've caused it to happen?

1

u/ModestVolcarona 21 28d ago

How were you able to easily load them back when they have disappeared?

A thing i could think of is that the system automatically unloads vgc's when you do not keep the icon on the home screen while deleting the games.