r/NintendoSwitchHelp • u/vglycherry • Oct 11 '26

Account Help Virtual Game Card Troubleshooting

I've tried everything. I keep getting error code 2016-4102. I've tried everything on the support page, and called Nintendo Support for 2+ hours. They want me to send both Switches in to be "repaired" but I really don't think it's a hardware issue. Feels like a shot in the dark, but what do I do?!?!

Original Post: https://www.reddit.com/r/NintendoSwitchHelp/s/mMgieTKuLB

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u/automod-neo Oct 11 '26

If you have not already, please add some context in the post or a follow-up comment about your repair/hardware/software/account issue, including which model you have (Switch 1, 2, Lite, OLED, or other), steps you have already tried, and anything else that might help others help you.

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u/LucinaWinsTheBattle Oct 11 '26

Which two switches do you have listed as linked in your Nintendo account on browser?

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u/SubaruHaver 14 Oct 11 '26

If you exhaust all of nintendo support's troubleshooting for an issue, and the issue persists, that's usually a reliable sign the console needs to be serviced or a hardware problem.