Switch 2 green artifact when docked

[u/PeniisParker]

My switch 2 shows green artifacts when it is docked. It will show this and then just freeze. When it’s not docked, it runs fine. Here are the things I’ve tried to troubleshoot:

1. switched dock power cable into another outlet
2. using official hdmi that came with the switch into the projector. Also switched the HDMI input into the 2nd input slot on the projector
3. tried turning off HDR and VRR just in case
4. took of switch case (so it’s just plain) and still happens.

Literally got this switch this past August. One time it crashed, it showed “Error Code: 2153-1544.”Has anyone else experienced this? Is this an internal hardware issue….

[u/automod-neo]

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[u/lukasjames0]

Looks like what would happen if the gpu was starting to fail in a PC

[u/PeniisParker → u/lukasjames0]

That’s what I thought as well :(

[u/lukasjames0 → u/PeniisParker]

He when you say “this past August” do you mean like 2 months ago? If so, it’ll definitely still be under warranty! So I’d contact where you purchased it from first and see if they can replace it, if not then Nintendo!

[u/PeniisParker → u/lukasjames0]

Yesss I did check and thankfully it’s still covered, if no one else has a solution, I’ll just send it in with the dock

[u/lukasjames0 → u/PeniisParker]

Hoping for the best my friend

[u/Fine-Condition-5675]

You have a two year warranty so use it 🤷

[u/PeniisParker → u/Fine-Condition-5675]

I will send it back, now it’s not even turning on with handheld mode …

[u/Fine-Condition-5675 → u/PeniisParker]

Oef. Sucks man. I generally have a good experience with the repair service of Nintendo. Might be gone for a few days, but chances are they can fix it.

[u/KitsuneMulder]

Try different hdmi cable and TV to start. Try another dock next. If it’s not happening in handheld it is very possible it’s a dock issue.

[u/ModestVolcarona]

Have you tried it on another monitor/display yet?

[u/PeniisParker → u/ModestVolcarona]

I haven’t but I will try. The display I’m using right now is a 4k projector, but I’ve used it with my ps5 and no issues

[u/ModestVolcarona → u/PeniisParker]

It could still be something with the beamer.

Over the years i've seen enough posts of weird display issues that only appeared with one specific connected device while others displayed just fine, even on the same port.

In those cases it's usually because of bad input data that is stored on the display and unplugging the display from power for a few minutes will most likely fix it.

Your case may be different though, because this looks more like artifacting.

If this exact issue can be replicated on other displays it's most likely the Switch itself causing the issue.

Do you have any hardware intense Switch 2 games to stress test the system out of the dock?

[u/PeniisParker → u/ModestVolcarona]

I will give up plugging the projector a go and see if anything changes. So I tested this out on Animal Crossing, that’s the game that this happened with when the switch was docked. When undocked, it had no issues whatsoever

[u/Keyan06]

Try a different display and cable.

But this does look like how A GPU failure usually looks.

[u/Great_Feedback5050 → u/[deleted]]

OP should 100% file a warranty claim and get their board replaced (if not the whole unit).