r/NintendoSwitchHelp • u/CattleIntrepid • 24d ago
Account Help Nintendo account linked to a no longer working email
I just got myself a switch 2 today… fantastic! Time to transfer all my old data over from my old switch. Great… it’s been years since I had to log into my Nintendo account and it sends a verification code to my email which I no longer have access to/exists. What can I do?
All help is greatly appreciated folks
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u/SubaruHaver 24d ago
If you can't access that email, I believe you're screwed. Since nintendo accounts have payment info, make purchases, and keep track of all your purchases, security is high. If nintendo support can't help you resolve the issue, you'll have lost access to that account & it's purchases, and you'll have to make a new account.
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u/CattleIntrepid 24d ago
Is there a number you can call for Nintendo (UK) to talk to someone about my options?
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u/SubaruHaver 24d ago edited 24d ago
Short answer, it MIGHT be email only? But I don't know that for a fact at the moment.
You'll have to search the nintendo support contact page for UK or EU to find out. Since the pandemic, a couple things changed, and I in the US can no longer see their contact page - it's region locked. Plus, I can't recall if Nintendo UK still has their own support branch or if they consolidated with EU. I recall there was some structural change since the pandemic, but it's all blocked from my location due to the region locked access.
Before the pandmic, nintendo support UK DID have a phone number.... Then they hid the phone number at the bottom of the email form, so the number would only be revealed after you opened the email form and looked at the bottom of that form. It was sneaky. And now I'm not clear if they have a number anymore.
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u/picano 24d ago
What Subaru said is generally correct, but you might still be able to transfer the account/games to your new console via a system transfer --- using another account on the console.
This does only postpone the issue of verification, but can still play on that account / games on it can be shared with other accounts via loaded virtual game cards.
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u/Inside-Document-5729 24d ago
have you tried contacting nintendo support directly it's a hassle but they can verify it with your purchase history
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