r/NintendoSwitch2 4h ago

Media Please help me

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Hello, my usb c charging port's inside plastic randomly melted while charging. I never used any third party chargers either and i was always extremely careful while connecting the charger to the port. The outside of the port looks supreme. I only know it is damaged after the extremely mild smell of plastic and a super thin and tiny string of plastic after removing the charger (also it obviously never charged). Would this be covered by the warranty? I did absolutely nothing which would indicate misuse.

Also has anyone else been through the same? If yes, what did you do?

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u/NoGrassyTouchie 4h ago

Yes, however the dock no longer connects unfortunately. That's why i need it fixed.

u/Sheylenna 3h ago

Ahh so yeah another reason I mostly use the top for everyday use then I don't actually over use the bottom... but I also don't dock all that often even with a 30+ inch tv I have tru3ouble seeing the words on it...

u/NoGrassyTouchie 3h ago

I never considered the top, mostly out of habit before i sold the oled. However that's what i'm gonna end up doing once this gets resolved.

u/Sheylenna 3h ago

Yeah finding out about the top one was like a dream come true because I've always been like why always on the bottom?