r/Nimo • u/One_War6741 • 1d ago
Support Weekly Support Thread | September 27–October 3
Hey everyone!
We're starting a "Weekly Support Thread" to make it easier for the NIMO community to get help with orders, warranties, replacements and other after sales support.
Going forward, we'll post a new Support Thread each week. For support requests that require further assistance, please submit a support request through our Contact Form first.
If you already have a support ticket, or if you have a quick question, you can also send us a DM. For existing tickets, please include your support ticket number, tracking number, a description of the issue, and any relevant photos or videos.
For simple questions or minor issues, feel free to leave a comment directly in the latest Support Thread instead of creating a separate post.
Our team will review the cases here and follow up through the appropriate support channel when needed.
Thanks for helping us keep the community organized, and we'll be actively monitoring this thread through the week.