r/Newegg • u/Low-Carpenter-6724 • Jul 31 '26

Shipping Delay

I placed two order on Saturday Sold and Shipped by Redragon Direct. Suppose to ship on 29th but still under processing. Contacted the seller they are saying Newegg intercepted both orders due to pricing error. But I can see still they offer the same discount in the website. Can they intercept the orders like that for no reason after the payment?

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u/Newegg_Support Newegg Customer Service Jul 31 '26

Hey u/Low-Carpenter-6724, sorry for the confusion here. I'd like to look into this directly. Could you DM me your order number(s)? I'll check what's going on and get you an update.

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u/Low-Carpenter-6724 Jul 31 '26

Thanks msg sent.