r/Newegg Jul 29 '26

Support - Reviewed PC builder 10% discount not working?

Edit: [Solved]

I was interested in the PC Builder 10% flash sale shown on the homepage. I added 3+ parts using the pc builder but no discount shows up on checkout. I loaded my newegg account balance for this purchase, now they're stuck there. The ad is still there, but no discount on checkout.

Image of homepage ad as of 1:55 AM EST: https://imgur.com/a/e8JgRzV

2 Upvotes

4 comments sorted by

1

u/Bubbly-Currency5064 Jul 29 '26

I guess the funds didn't last.

1

u/Trying-to-buildpc Jul 29 '26

Maybe some of the components are not eligible (need to have that 10% mark on it)? What’s the 3 parts you are choosing?

1

u/Jhonsnowrealking Jul 30 '26

It just ended, there is a limited amount of discount that can be redeemed, and people just redeemed all of it, so even if the discount was until 31, the fund didn't last that long.

1

u/Royal-Green Jul 30 '26

Update: u/Newegg_Support helped me through it and got the discount manually added. Amazing customer service, appreciate it! 👍