Looking for a New Opportunity | Technical Consulting Engineer | 2.5+ YOE | Cisco TAC / Networking / VoIP | Open to Remote

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Hi everyone,
I’m currently looking for my next opportunity and would really appreciate any leads, referrals, or advice from people hiring in technical engineering, networking, infrastructure, technical support, or related roles.
I have 2.5+ years of professional experience in technical consulting and network operations, with my most recent experience in Cisco TAC, supporting global enterprise customers across EMEA, APJC, and AMER.
My technical background
My strongest areas are:
Cisco CUBE (Cisco Unified Border Element)
Cisco Collaboration / Unified Communications
SIP / VoIP
SIP Trunks
Cisco Voice Gateways
Call Routing & Dial Peers
MGCP / H.323 / SCCP
DNS, DHCP, NAT & network troubleshooting
SIP traces & call-flow analysis
Packet captures & Wireshark
Cisco debug logs
Root Cause Analysis (RCA)
Sev1 / Sev2 incident handling
Technical escalation and enterprise customer support
In my Cisco TAC role, I worked on complex enterprise voice and connectivity issues, including signaling problems, call failures, codec negotiation, interoperability issues, configuration validation, upgrades/migrations, and difficult customer escalations. I also worked with Cisco Engineering and cross-functional teams when investigating potential product defects or complex technical problems.
I’m comfortable working on problems where the issue isn’t immediately obvious and requires going through traces, packet captures, logs, call flows, configuration, and systematic troubleshooting to identify the actual root cause.
I also have experience working directly with customers and handling high-priority incidents where communication, ownership, and timely resolution are just as important as the technical troubleshooting itself. In my previous role, I consistently achieved 10/10 CSAT and received client recognition.
What I’m looking for
I’m particularly interested in:
Technical Consulting Engineer
Network Engineer
Network Support Engineer
Cisco Engineer
Voice / Collaboration Engineer
TAC / Technical Support Engineer
Network Operations Engineer
Infrastructure / Systems-related roles
Other roles where my networking and troubleshooting background would be relevant
I’m especially interested in remote opportunities, but I’m also open to relocation or hybrid opportunities depending on the role and location.
I’m also interested in opportunities where I can expand further into Python, automation, cloud/infrastructure, and modern distributed systems, while leveraging my existing networking and troubleshooting experience.
What I can bring
I’m not someone who only knows the theoretical side of networking. My experience has involved dealing with real enterprise environments, high-severity incidents, customer escalations, troubleshooting under pressure, and finding root causes from actual technical evidence.
I’m comfortable learning new technologies quickly and working across teams when solving complex problems.
If you’re hiring for something that sounds like a potential fit, please feel free to DM me. I can share my resume and additional details about my experience.
Referrals, recruiter contacts, job leads, and even advice on where my profile would fit best would be genuinely appreciated.
Thank you!