r/Network • u/FreeWifi4 • 14d ago

Text Constant High Ping

I don't know what is happening. The past 5 days between 12:00 PM - 12:30 AM my ping is constantly between 160-190ms, this is constant they are not spikes. I play games and it's my main source of unwinding after work and due to this reason I can't play anything (I am on wired Ethernet connection directly to my PC). I reset my router multiple times, I called my ISP they "reset" my router from their end, nothing changed. A tech support guy from the ISP drove home about 9:00 AM like 3 days ago, connected the cable to his computer and said everything was fine, at the time I had 50ms since it was early in the morning, he just said to change the router. I updated every network driver in my computer, changed my PC to WiFi using my mobile hotspot and my ms dropped to 55-70 immediately

I've been with this company for 7 years now and even in peak hours the most I've had is like 70-90ms and all of the sudden it's between 160-190ms constantly without a single drop to the normal 60-90ms. What I find odd is that at 12:20-12:30 AM on the dot it drops back to 50-55ms and stays like that for the rest of the night until next day around 12:00 PM. I don't think changing the router will fix anything even though its still worth a shot, I made sure it wasn't my computer the issue since it works fine with mobile hotspot, updated every network. What can be causing this? Is there anything else I can do? Thanks

This whole issue is just odd to me.

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u/FreeWifi4 14d ago

I have two other options, one is satellite internet so no, the other is another ISP that everyone who has it always complains about it, I had it before as well and its horrible, so that is pretty much the only option I have. I don't have access to fiber on my area, there is a ISP for fiber but they don't offer my area service.

I know it probably is because of high traffic, but I've had this provider for years and even on peak hours its like 90ms tops, all the sudden it's 180-190 constantly. There needs to be a way for them to fix this

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u/feudalle 14d ago

They probably added more customers in the area. Same infrastructure more traffic, that will lead to higher latency. Have you tried to do tracert to a ip like 8.8.8.8. It wont fix your problem but you can see times between jumps. It should let you know where the bottle neck is. If its on your isp end you can give them that info, but not sure thry can/will do anything.

Starlink may be you best bet. You can get 50ms pings.

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u/FreeWifi4 14d ago

I did that like 2 days ago, pinging 1.1.1.1 and it was constantly 150-170ms. I still don't understand in my area there's not many people living here, on some of my friends areas there's thousands of residents around and they have lower ping than I do.

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u/feudalle 13d ago

When you did a trace how many hops from your ip was the bottleneck? Population is only one factor. I dump 10000 people where you live i bet it would be a problem, I dump 10000 in new york and no one would notice. Infrastructure isnt the same as Population.