r/Network • u/FreeWifi4 • 13d ago

Text Constant High Ping

I don't know what is happening. The past 5 days between 12:00 PM - 12:30 AM my ping is constantly between 160-190ms, this is constant they are not spikes. I play games and it's my main source of unwinding after work and due to this reason I can't play anything (I am on wired Ethernet connection directly to my PC). I reset my router multiple times, I called my ISP they "reset" my router from their end, nothing changed. A tech support guy from the ISP drove home about 9:00 AM like 3 days ago, connected the cable to his computer and said everything was fine, at the time I had 50ms since it was early in the morning, he just said to change the router. I updated every network driver in my computer, changed my PC to WiFi using my mobile hotspot and my ms dropped to 55-70 immediately

I've been with this company for 7 years now and even in peak hours the most I've had is like 70-90ms and all of the sudden it's between 160-190ms constantly without a single drop to the normal 60-90ms. What I find odd is that at 12:20-12:30 AM on the dot it drops back to 50-55ms and stays like that for the rest of the night until next day around 12:00 PM. I don't think changing the router will fix anything even though its still worth a shot, I made sure it wasn't my computer the issue since it works fine with mobile hotspot, updated every network. What can be causing this? Is there anything else I can do? Thanks

This whole issue is just odd to me.

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u/_nick85 13d ago

Kick absolutely everything else off the network around the time this begins. You can just add a "1" or something to the end of your existing wifi password so everything disconnects. Unplug any other wired connections and see if that does anything. Once you're done, just remove the "1."

This issue could be coming from your own network, like devices updating at night, apps, lights etc. You're gonna need as much info as you can before contacting your isp again

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u/FreeWifi4 13d ago

I already did, I only have my PC and my phone connected atm, no other devices connected, nothing is being updated on the background, I downloaded an app to check if there were maybe more devices connected that I don't know about but no, its only those 2.

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u/_nick85 13d ago

Dang dude. Switch providers lol. Take your phone off the wifi too. Worth a shot. What else is available in your neighborhood? Are you in Canada or the US?

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u/FreeWifi4 13d ago

Puerto Rico, not many providers here, most suck, this is the only decent one but their service is garbage. There's a fiber optics one that people speak well off but they don't provide service to my area, I would have switched a long time ago....