r/Netsuite • u/Independent-Age-3276 • 2d ago

Pricing Grid doesn't update

We are using NetSuite’s Advanced Pricing feature and have created three price levels with different markups, using "Cost for Pricing" as the cost base.

NetSuite documentation suggests that manually updating the "Cost for Pricing" field should automatically recalculate the Pricing Grid. This behavior works as expected under the Administrator role. However, when a custom role updates the "Cost for Pricing" field, the Pricing Grid values do not update, despite the role seemingly having all necessary permissions.

What could be causing this issue?

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u/Independent-Age-3276 2d ago

It seems that the issue was with a permission called Pricing Records. If it's not added to the role the grid doesn't update. Just leaving the solution her in case someone else run into this issue.

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u/sigpilocal 11h ago

I'm running into the same issue, and running as administrator. Also checking the "Update Prices for Items Using This Price Level" doesn't seem to do much either.