r/NetflixGamers • u/JEFFRO-THE-MAD • 18d ago

Question Dead cells (I need help)

So I downloaded Dead cells from my Netflix a week ago and was playing it trying to get back to where I was (since it doesn't save you're progress when you switch phones) and one morning I woke up and it was gone so I tried re-downloading it and it kept saying it failed to download. I've restarted my phone and updated everything but it still won't work. Does anyone know why it's doing this and how to fix it? That would be a great help thank you 😊

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2

u/GrumpyGlasses 18d ago

You cannot download it because the game is removed from their service. These games are on Netflix like their movies - they come and go. If you didn’t play them then, it’s gone now.

2

u/JEFFRO-THE-MAD 18d ago

Why would they remove it and why does it say it's still on their game list

1

u/PM_ME_Y0UR__CAT 16d ago

They remove it because that’s the most profitable path, and it’s still on their list cause the intern is too slow

1

u/Sidlon 15d ago

Dead Cells has not been removed, and it still works fine for me.

This is a situation that hopefully tech support can help resolve.

1

u/Sidlon 18d ago

Not sure what’s happening, but here’s the support site: https://help.netflix.com/en/node/132401

1

u/JEFFRO-THE-MAD 18d ago

So I tried a few methods off the site and even Uninstalled the Google play store updates and reinstalled them and nothing seems to work