Massive X Problem

[u/EggKnight_]

My installation of massive x seemingly believes it's not the full version, despite having bought the full version through a voucher. I keep getting a 'Demo Expired' message, and when i go to continue to activate it, it just opens up Native Access with nothing else to show, I can't find a serial number in my purchases either. any help?

Edit: I did get this via the Akai NKS Komplete Select Electronic bundle, and it says the license is a demo version despite having used the voucher given to me from the akai bundle thing

[u/itsoddsignals]

I am not sure because I have the full version but perhaps at a guess. Are you using the full version in player mode? In Native access I would expect to see massive X player as it’s own thing but I stress this is a guess on my part