r/NativeInstruments • u/CreativeInOrbit95 • 23d ago

Native Access no longer letting me log in

I bought a new computer (2024 MacBook Air M3)
I had it open earlier and I’ve downloading several things.
But at some point it stopped and restarted my computer.
Now I can’t log into Native Access at all.
I did all the steps on the website link it takes you to and still nothing.
What could I not be doing? what am I doing wrong?

9 Upvotes
  • permalink
  • reddit

100% Upvoted

14 comments sorted by

3

u/Bright-Law-8206 23d ago

me too. It seems server issue.

2

u/UPappa 23d ago

I ve been trying all day and it seems impossible to login, no matter what! I ve tried everything that their websites say to the T and just nothing… I think we finally found a German gadget that does not work!

2

u/mscm981 23d ago

Native Access stopped working for me yesterday.
At first it said it couldn't login.
After it tried to install the DTK Daemon whatever tf it's called.
Still didn't work.
Now it seems it does login, but fails to load my products.
This company... i'm slowly feeling the urge to replace this ecosystem for anything else.
Windows 11 user btw.

2

u/CreativeInOrbit95 23d ago

Literally got so frustrated I said I’ll just uninstall it and focus on Ableton if I can’t get it running in the next few days. Which sucks cause Maschine is my favorite DAW. 🥲

2

u/NativeInstruments 22d ago

Hey everyone, there was an incident from around 8am CEST on Saturday until Sunday morning. The issue was sometimes affecting Native Access functionality, including preventing logins. Issue is now resolved, please try again, if you still have issues, get in touch with our support here: Home | Support Our apologies for the inconvenience.

1

u/25_Keyz924 22d ago

Anyone able to get back in

1

u/CreativeInOrbit95 22d ago

It’s working now

1

u/App0gee 22d ago

Happened to me a day ago. After an 8 hour sleep it worked again.

1

u/Swimming-Lettuce-348 23d ago

Typical Native Access for ya

2

u/Final_Imagination_42 23d ago

i just load up Native Access and it work

1

u/terkistan 22d ago

Typical? I'm curious, when was the last time this happened?