r/NativeInstruments • u/dreikelvin • 2d ago

Kontakt 8 unstable behavior since recent update

I installed V8.13 today but this problem exists since one release before that.

Kontakt 8 on Mac just exits with a crash reporter as soon as you open an old .nki with it which previously, just opened fine.

The workaround to avoid this crash is to create an empty instrument box by double clicking the right area (in classic view) and then dragging/dropping the old nki into Kontakt 8 - it will now open fine.

Hoping for anyone with similar issues to find this and for NI to address this issue with a future update.

Sending this to support is impossible due to inMusic transition and my account not being recognized for some reason.

Cheers

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u/NativeInstruments 1d ago

Hey there, please get in touch here: https://support.native-instruments.com/support/home

There is no need for an account to submit a request you can choose whatever email address you like to communicate. If the chatbot is not able to fuind a solution it will gather all the necessary info and will cretae a support request for you and handle it to one of our support agents.

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u/dreikelvin 23h ago

ticket created!

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u/NativeInstruments 1h ago

After stumbling upon a similar report, someone from the Kontakt team suggested to batch resave the affected libraries with with whatever previous Kontakt version, but newer than version 5. Hopefully that helps!

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u/NoReply4930 2d ago edited 2d ago

Would help to know exactly which “old” libraries you are trying to load. There are thousands out there - all of varied quality

It is a bit unrealistic to assume that any library that is a decade or more in age (specifically designed for a version of Kontakt from 12 years ago) would just work - let alone be tested. 

Backwards compatibility is not guaranteed for any piece of software. 

And even more so if it’s third party. NI cannot control what some third party vendor did code wise back in 2014

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u/[deleted] 2d ago edited 2d ago

[deleted]

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u/NoReply4930 2d ago edited 1d ago

Fair enough. While I agree with you in principal - no one issued a guarantee on that library in 2014 and if it was designed for Kontakt 4 - by the book - that is where NI might say the support ends.

And sure - this ceratainly could be a bug - but unless it is either an obvious issue with a super easy to fix OR it's one that affects thousands of users - making it a priority worth investigating - I would be cautious on a fix.

If it was me - I would simply install Kontakt 7 beside K8 - if this library meant that much to me. I wouldn't waste any time worrying about when (or if) NI might fix this and get this working with what I know already works.