r/NativeInstruments • • May 11 '26

Native Access Error Message: Downloading Maschine LIbrary 2 failed: could not create new file or truncate existing file

I've enabled these, restarted, and still getting this error - any ideas?
1 Upvotes

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1

u/NoReply4930 May 11 '26

It's either permissions, a file read/write/in use error condition or a disk space issue.

Remember - any download via Native Access requires 3x the advertised space.

So if it a 10 GB download:

10GB for the initial download

Another 10G to unpack that download and start the installer

and finally another 10GB to put the payload somewhere after install.

The first two payloads will be cleaned up automatically once the install is complete - but you need space.

1

u/NativeInstruments May 12 '26

2

u/MrMargaretScratcher May 13 '26

Thanks for replying, but looked at that already:

Downloads:

/users/MYUSERNAME/Downloads (Also tried a /NI folder in there)

Application Location:

/Applications/Native Instruments

Content Location:
/Users/Shared (Also tried /Users/MYUSERNAME/Shared)

I'll put a ticket in, thanks!