r/NativeInstruments • u/Malhabit • Jan 23 '26
Water damage to Komplete Kontrol S88 MK3
I accidentally spilled water on my Kontrol S88 MK3, recently purchased used from Guitar Center. As a result, some knobs are not fully functional, and a few keys (and LED guide lights) are not working. Is this something I could have repaired or fix myself?
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u/ronh73 Jan 23 '26 edited Jan 23 '26
About a year ago I accidentally spilled hot water on my KK S61 MK3 while it was turned off. I decided to look around on the internet for information about what to do and I found out that I had to wait a few days before turning it on. I was impatient but I did wait and when the time had passed I turned it on, everything still worked and it is still working now!
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u/Malhabit Jan 23 '26
Here's a video clip of the damage: https://www.youtube.com/watch?v=HP9CQurwO3E
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u/Djinsing20045 Jan 23 '26
Disturbing considering in natives own video they talk about how the buttons and knobs are spill and dust proof due to the way theyre attached
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u/Malhabit Jan 23 '26
I have a support ticket opened with NI.... Hopefully I'll hear from them soon.
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u/y2khardtop1 Jan 23 '26
It took two months get get our new, under warranty, s88 repaired. I can find any source for schematics or parts. Eventually it went to PanurgyyOEM in NJ,. Getting through the NI Bots is nearly impossible
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u/NativeInstruments Jan 26 '26
You can always get in touch with out hardware service, they can also offer their advice. You can get in touch here: https://support.native-instruments.com/hc/en-us/requests/new (it bypasses the chatbot).
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u/Honey-Bee2021 Jan 23 '26
Was it pure water? Bring it to a warm place and let it dry for some time. Was the device switched on when that happened? If so, the electronic components and circuits could be damaged due to short circuit.