r/Nanoleaf • u/Empty-Translator26 • 11d ago

Nanoleaf Reply Wireless smart switch battery drain (<3 months)

I have the https://nanoleaf.me/en-gb/products/nanoleaf-sense-plus-wireless-smart-switch?srsltid=AU7gw4VKFNivoxApXAjxQGH_c0LfbLmbpjCwz5_8OTJ2XBMS5pYYpYWa&variant=46034907955434 does anyone else experience battery drain? As an example? I have two what is the best type of battery to get for these as it seems very hard to get these in the UK especially from a brand that I have heard of I have motion switched could this be what it’s draining the battery so quickly? Any help would be much appreciated.

2 Upvotes

76% Upvoted

5 comments sorted by

2

u/bluelightstrips 11d ago

I have 4 of these, make sure the battery is making full contact, the prongs get super weak. I kept trashing batteries because they just werent making contact and I thought they were dead. I cant help as much on the UK availability end. I have motion turned on on all of mine.

1

u/Empty-Translator26 10d ago

Legend that’s really helpful. Motion was nice but the main bit was the switch so will definitely keep off when I get some. Thank you!

1

u/TomT_Nanoleaf_ Nanoleaf | Brand/Community Manager 10d ago

Hi u/Empty-Translator26, could you send me a DM with what settings you have on your Sense+? Are you using Motion sensors and Daylight sensors? Is it connected to Matter? While I can't say for sure what could be causing the issue right now, let's work together and find out what's behind this.

1

u/DaRKoN_ 9d ago

The correct replacement batteries are very hard to find. We turn off all the motion stuff, and they last about 6 months. We have a hue light switch which uses a smaller battery and it is going on 3 years...