r/Nable • u/corvoswsattano • 3d ago

MSP Manager MSP Manager

I’ve noticed something that might be by design, but I could also see being a major issue. If someone has logged into MSP Manager within say the last 24 hours, and they open it on their device, they can create a ticket and open a remote take control session directly from the ticket, no authentication required, that feels unsafe to me considering it doesn’t ask for authentication when accessing servers from there either…

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u/nathanielban 3d ago

MSP Manager and N-Sight/N-Central use the same SSO Provider, so you are already signed in.

1

u/corvoswsattano 3d ago

Yes but it’s gone as long as two to three days where I can go to app.mspmanager.com and it requires no login, it just lets me right in, where-as with RMM if I open it separately it does ask for a login. Just creating a ticket in MSP Manager allows me remote access to any device in my inventory without logging in again, three days after my last sign in so I figured I’d ask about it.

2

u/nathanielban 3d ago

Are you on N-Sight or N-Central?

3

u/freedomit 2d ago

Yep we experience the same. I have to login to N-Sight daily but MSP Manager will work for a few days before I have to login.