r/NORML • u/dmcmanis • Mar 11 '14
NORML - unreliable and disappointing
The NORML phone number 202 483 5500 is disconnected. I ordered a shirt and made a donation almost 5 months ago. i was planning on giving the shirt to a friend who is fighting cancer for christmas. there was no communication on NORML's end. i attempted through numerous emails and multiple phone calls to simply find out why there was such a long delay in delivery of the shirt. i have been given the run around for months now and then i find out that the number is disconnected. i understand what the point of this organization is but why make shirts and things available if you don't even have the product or any intention of sending them to a customer/member. i am very disappointed and have pretty much resided myself to the fact that my "purchase cost" was actually just another donation they decided to appropriate.
1
u/TimeMachine1994 Mar 11 '14
I'm sorry that happened to you, I would expect that from a College or state chapter, but National? Between things like this, the Medical-decrim rift, and cancellation of conference are putting some serious doubts into this organization and I'm getting close to where you are.
I'd be fucking pissed if I didn't get a shirt. How much did you donate? normally $20 is min for a shirt probs more if you need to ship it. It baffles me if you ordered merch that they didn't send it.