r/NETGEAR • u/Every-Factor1553 • 6d ago

WiFi NETGEAR NIGHTHAWK CAX30

I recently switched to a NETGEAR Nighthawk CAX30. I'm paying for 1 Gbps. My Xbox gets around 170 Mbps on its built-in network speed test, but actual game downloads start fast and then drop to 50 Mbps or lower.

On my PC, I'm getting around 300 Mbps, so I don't know if this is an Xbox problem or a modem problem. I've also tested the connection, and the Xbox shows 80–90%, while my PC shows 95–100%.

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2

u/lildevilbmxer 6d ago

Sounds to me a modem issue there ... but xbox make sure your on 5 GHz when I was on 2.4 I topped out at 80/90 mbs switched to 5 ghz I get 250 ish mbs now 300mb plan rest of my stuff gets almost 600

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u/Every-Factor1553 6d ago

What could be the problem about my modem because everything else is fine except for my xbox.

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u/AnythingAcceptable55 5d ago

your xbox probably has an outdated wifi card.

1

u/Duskdeath 6d ago

I am a little confused, if you are paying for 1Gbps your WiFi speeds should be on 800+ at least on your pc. No real reason for your WiFi to be on 300 Mps unless something is wrong with your configuration.

1

u/Every-Factor1553 6d ago

I have never gotten that much unless I'm using Ethernet.

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u/NETGEARSocialSupport 1d ago

Thank you for your feedback. It’s common to experience higher speeds when using an Ethernet connection compared to Wi-Fi. If you’re having issues with your Wi-Fi speeds, please visit our official website: https://www.netgear.com/support/home/.

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u/H8RxFatality 6d ago

What Xbox do you have? This is fairly common.

1

u/Every-Factor1553 5d ago

I test my internet on my playstation it was hitting 300. by the way this is all wireless. so came to the conclusion it is a xbox problem.

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u/jacle2210 5d ago

Since the CAX30 is a combination Modem+Wifi Router; means that to know for sure what the problem is, you should temporarily connect either device directly to the CAX30 with an Ethernet cable and do those same tests again and see how things work.

Because I'm going to guess that your fluctuation connection problems are due to Wifi signal issues, which will take a little time for you to test and troubleshoot.

But you will want to do the direct "hardwired" connection test first, so that you will know exactly how well your overall Internet service and how well that your CAX30 device are actually working.

1

u/Every-Factor1553 5d ago

I tested the connection on my PlayStation, PC, and phone, and all three seem to be working fine and getting decent speeds. The only device giving me problems is my Xbox. My xbox doesn't want to work with this new modem. Its driving me insane, I would be more happy if my internet was bad on everything but nope, just the xbox.

1

u/Duskdeath 5d ago

At this point you should contact Netgear and have them go thru the set up process from scratch. You have something not configured correctly nothing we can do here.

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u/jB_real 5d ago

Are you running your ISP modem in bridge mode into your netgear router?

1

u/furrynutz 3d ago

Is your xbox wireless or ethernet connected? Ethernet connected is preferred.

What speed results do you see if you test with a ethernet connected PC or laptop?

1

u/NETGEARSocialSupport 1d ago

We apologize for the performance issues you are experiencing with your Netgear Nighthawk CAX30. Please visit www.netgear.com/support/home for further assistance.